Kontraproduktiva beteenden på arbetsplatser är ett problem som inte bara är förödande för de som drabbas utan det kan kosta en verksamhet åtskilligt i minskad produktivitet och ökad personalomsättning.
Ledare behöver kommunicera och interagera med medarbetare, både på ett intellektuellt, men även på ett emotionellt och socialt plan.
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